Terms Of Use
1. About these Terms
1.1. These Terms of Use (the “Terms”) govern your access to and use of the website https://borgocollection.com and its pages (the “Website”). They form a binding agreement between you (“you”, “your”) and BorgoCollection S.r.l. (“BorgoCollection”, “we”, “us”, “our”), whose details are set out in section 13.
1.2. By accessing or using the Website you accept these Terms. If you do not accept them, please do not use the Website.
1.3. How we process your personal data is explained in our Privacy Policy. Information about our use of cookies is provided separately on the Website. Acceptance of these Terms does not constitute consent to marketing communications or to non-essential cookies.
2. What the Website is for
2.1. BorgoCollection selects exceptional homes in Italy and offers private buyers the opportunity to co-own them with a small group of other owners, with the home managed on their behalf. The Website presents the BorgoCollection concept, the co-ownership model, our team and the homes in our collection.
2.2. The Website is for general information only. No purchase, reservation, or payment can be made through the Website.
2.3. We may change, suspend, or withdraw all or part of the Website at any time, without notice.
3. No offer and no advice
3.1. The Website provides general information about BorgoCollection and the opportunities it presents. Its content does not constitute a binding contractual offer. No acquisition is concluded, and no payment or reservation is accepted, through the Website. Any proposed transaction is subject to separate documentation and applicable law.
3.2. Participation in a BorgoCollection home is structured through an ownership interest in a dedicated Italian company that owns the property, rather than direct ownership of the property by each participant. The rights attached to that interest, including rights to use the home, are set out in the applicable company documents and transaction agreements. Any acquisition requires separate written agreements and any formalities required by law. Nothing in these Terms excludes mandatory pre-contractual information obligations or statutory rights.
3.3. Information on the Website is not legal, tax, financial or investment advice. Before making any decision, you should take independent advice from your own professional advisers.
3.4. The BorgoCollection model is intended to enable personal enjoyment of a home through an ownership interest in the company that owns it. We do not promise or guarantee rental income, financial returns, capital appreciation or the ability to resell an interest within a particular period or at a particular price.
3.5. Availability may be restricted in certain jurisdictions. Any proposed transaction is subject to applicable legal requirements and eligibility checks. You should obtain independent advice on the requirements applicable to your circumstances. This does not limit any obligations imposed on BorgoCollection by applicable law.
4. Properties, images and availability
4.1. Descriptions of homes, their surroundings, features, services and timings are given in good faith and are indicative. They may change without notice. For privacy and security, the Website shows only the general location of a home.
4.2. Photographs, renderings, plans and illustrations may depict existing conditions or proposed works and amenities. Proposed features are illustrative and may be subject to design changes, permits and other conditions. The Website should identify proposed features as such. The works, specifications and delivery obligations agreed for any transaction are set out in its contractual documents and are not altered by this clause.
4.3. Status labels such as “Now Available”, “Private Opportunity”, “Under Consideration” or “Coming to BorgoCollection” describe the stage of a home at the time of publication. They do not guarantee that a home or a stake is available, or that it will become available.
4.4. We take reasonable care to keep the Website accurate and up to date, but we do not guarantee that all information is complete, accurate or current at all times.
4.5. Any prices or estimates of running costs shown on the Website are indicative and relate to the property and assumptions identified alongside them. They may vary according to the home, services and circumstances. The relevant information will state what is included or excluded. The amounts and payment obligations applicable to a proposed acquisition will be detailed in the relevant pre-contractual and contractual documentation.
5. Request Private Access and other inquiries
5.1. Submitting the Request Private Access form, or contacting us by email, telephone or messaging service, is a request for information. It does not create any contract, reservation, priority, exclusivity or other obligation, either for you or for us.
5.2. We decide at our discretion whether to share further information and private materials, and to whom.
5.3. Materials expressly identified as confidential are provided for your personal evaluation. You may share them with your professional advisers where necessary for that purpose, provided they are subject to confidentiality obligations. Otherwise, you may not publish or disclose those materials without our prior written consent, except where disclosure is required by law. Any separate confidentiality agreement remains applicable.
5.4. You agree to give accurate information when you contact us. We use the personal data you give us as described in our Privacy Policy. We send you marketing communications only where you have agreed to receive them, and you may withdraw that consent at any time.
5.5. Using the Website, or introducing a prospective buyer to us, does not create any agency, introduction or commission relationship. Any such relationship exists only under a separate written agreement signed by BorgoCollection.
6. Using the Website
6.1. You may use the Website only if you are at least 18 years old and have full legal capacity.
6.2. You agree to use the Website lawfully and in line with these Terms. In particular, you must not:
6.2.1. attempt to gain unauthorized access to the Website, its servers or any connected system;
6.2.2. introduce viruses, malware or other harmful code, or interfere with the operation or security of the Website;
6.2.3. use automated tools to copy or extract content from the Website in order to build a database, a listing or a competing service;
6.2.4. submit false information or impersonate any person, or suggest that you are connected with BorgoCollection when you are not;
6.2.5. use content from the Website in a misleading way, including to advertise or promote any property or stake without our written consent.
6.3. We may restrict or block access to the Website for anyone who breaches these Terms.
7. Intellectual property
7.1. The BorgoCollection name and logo, the names of our homes, and all texts, photographs, videos, renderings, graphics, layouts and other content on the Website belong to BorgoCollection or to our licensors, and are protected by copyright, trademark and other laws.
7.2. You may view the Website and print or save pages for your personal, non-commercial use, and you may share links to it. Any other use, including reproducing, adapting, distributing or using content for commercial purposes, requires our prior written consent.
7.3. If you send us feedback or suggestions, you allow us to use them freely and without payment to improve our Website and services.
7.4. If you believe that content on the Website infringes your rights, please write to info@borgocollection.com. We will review your request and remove the content where appropriate.
8. Third-party websites and services
8.1. The Website may link to or include content from third parties, such as Instagram, LinkedIn, WhatsApp, map services and video platforms. These services are operated by third parties under their own terms and privacy policies, which we encourage you to read.
8.2. We are not responsible for third-party websites or services, and a link does not mean that we endorse them.
9. Liability
9.1. The Website is provided “as is” and “as available”. We do not guarantee that it will always be available, uninterrupted, or free from errors or viruses.
9.2. The Website provides general information and should not be relied upon as a complete description of a proposed transaction. Before making a commitment, you should review the relevant pre-contractual and contractual documents. Nothing in these Terms excludes liability for misleading statements or omissions where such liability cannot lawfully be excluded.
9.3. Nothing in these Terms limits or excludes our liability for wilful misconduct or gross negligence (Article 1229 of the Italian Civil Code), for death or personal injury caused by our negligence, or any other liability that cannot be limited or excluded by law, including your mandatory rights as a consumer.
9.4. We are not responsible for any failure or delay in operating the Website caused by events beyond our reasonable control.
10. Changes to these Terms
10.1. We may update these Terms from time to time, for example to reflect changes to the Website, our services or the law. The date at the top shows when they were last updated.
10.2. The version published on the Website when you use it applies. If you continue to use the Website after a change, you accept the updated Terms.
11. Governing law and disputes
11.1. These Terms are governed by Italian law.
11.2. If you have a concern, please write to us first at info@borgocollection.com. We will reply within 30 days and try to resolve the matter amicably.
11.3. The courts of Lucca, Italy, have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Website.
11.4. If you are a consumer, section 11.3 does not apply where the law gives you the right to bring or defend proceedings in the courts of the place where you live. You also keep any protection given to you by the mandatory laws of your country of residence.
12. General
12.1. If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue to apply.
12.2. If we do not enforce a right under these Terms, this does not mean that we waive it.
12.3. We may transfer our rights and obligations under these Terms to a successor operating the Website, provided this does not reduce your rights or protections under these Terms or applicable law.
12.4. These Terms govern the use of the Website. Any acquisition of an ownership interest and the related use and management arrangements are governed by the applicable transaction documents, company documents and law. These Terms do not amend those documents or restrict any mandatory rights.
12.5. These Terms are written in English. If we publish a translation and the versions differ, the English version prevails, to the extent permitted by law.
13. Contact and company details
BorgoCollection S.r.l.
Registered office: Via del Brennero 13d, n. 109 – San Marco, 55100 Lucca (LU), Italy
Tax code and VAT number (C.F./P.IVA): 02748360464
Companies Register of Lucca, REA no.: LU-271266
Share capital: € 45,000, fully paid up
Email: info@borgocollection.com
Last updated: 13 October 2026
